Gartman maintains a toll-free telephone hot line that allows customers to report system problems and seek assistance in the use of Licensed Applications. This toll-free number is available 24 hours per day, seven days per week, weekends and holidays inclusive. Software Support Program subscribers are provided this number upon activation of the Support Agreement.
The Help Desk mans the toll-free line during the standard business hours of 8 a.m. to 5 p.m. Central Standard Time, Monday through Friday, weekends and holidays excluded. During the non-standard business hours of 5:01 p.m. to 7:59 a.m. Central Standard Time, on weekends and on holidays, the toll-free line is directed to a paging service. The designated Gartman Programmer on Call responds to each call received.
You may also reach the Help Desk by sending an email to: email@example.com